Rental Policies

  • Driver Requirements
All drivers must be: 25 years or older,  Posses a valid drivers license that qualifies him/her to operate a motorcycle in the country of origin.  International licenses are only valid in cooperation with the issuing country. We accept all driver licenses issued by any country as long it is endorsed for motorcycle but may require supporting documentation to confirm classification and expiration (See Required Document; A minimum of 3 years and 3,000 miles experience for all its motorcycles;  Deposit of $2,500 on a credit or debit card, and Automotive or Health Insurance Policy – the rent’s insurance is primary and responsible for all bodily injuries resulting out of the rental of Jupiter’s motorcycle. The vehicle may be driven only by an authorized driver, as named on the rental agreement. No other persons are authorized to drive the vehicle. Rental motorcycles are not allowed on gravel roads, beaches, logging or other non-public roads.
  • Rental Pricing
Daily Rental rates are based on a 24 hour period starting at the time of rental and ending at the time ON THE RESERVATION.  No refunds on early returns. Rates displayed are in U.S. Dollars. The renter must return the motorcycle on the agreed date and time. Failure to do so will result in further charges being applied. Prices do not include tax.
  • Required Documents
At the rental station the renter must provide a valid driving license that qualifies them to operate the rented vehicle. If providing foreign license, supporting documentation from AAA or another agency certifying valid motorcycle license may be required. The renter’s passport and credit card will also be required at the time of rental. The credit card used for obtaining the reservation must be produced on the day of the rental and must match the identification of the person for whom the reservation is made.
 IMPORTANT:  Jupiter’s reserves the right to refuse rental should the renter fail to provide the required documents. Refunds will not be granted for failure to produce the required documentation.
  • Renters Responsibility
It shall be the responsibility of the renter to take care of the rented vehicle and ensure no damage occurs to the vehicle while in the renter’s care. The renter must sign the rental agreement, which states that they shall pay for damage or loss up to the agreed amount on the rental document. The renter shall be the only person allowed to operate the vehicle and any damage caused by other parties will be the renter’s responsibility. All vehicles rented by Jupiter’s are intended for regular road use only and may not be driven in extreme circumstances such as off-road, racing or broadcasting activities.
  • Trip Cancellation/Booking Changes
In the event of cancellation the appropriate amount will be billed based on the following matrix:
Cancellation 30 days or more before rental date 100% refund
Cancellation 30-20 days or more before rental date 50% refund
Cancellation 20 days or less before rental date 25% refund – Less than 14 day 0 refund
The renter may change or modify their booking 30 days before the rental date at no extra cost — within the 30 days, changes will be assessed following the cancellation matrix. Jupiter’s cannot guarantee that the original reserved vehicle will be available on the changed date or time. All confirmed rental reservations are non-refundable.
Jupiter’s recommends travel’s insurance that can be obtained through a third party agent.
  •  Customer Orientation
Every client will receive orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the client’s maintenance responsibilities, as well as local and state laws.
  • Storage
Jupiter’s will provide storage for client luggage, airline tickets and other valuables free of charge, however at client’s risk.
  • Helmets & Safety Equipment
Helmets can be provided with all motorcycle rentals at an additional charge. Clients are encouraged to bring their own helmets for comfort, style and safety reasons. Jupiter’s is not responsible for inappropriately sized equipment and is not responsible for equipment failure in the event of an accident.
  • Motorcycle Substitution
Jupiter’s reserves the right to substitute the motorcycle confirmed to rental client. Should Jupiter’s not be able to provide confirmed motorcycle a similar or better model will be provided to the client. This constitutes the maximum liability of Jupiter’s.
  • Maintenance Responsibility
The customer is responsible for reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.
  • Security Deposits
A security deposit of $2,500 will be taken when the reservation is booked. Security deposit must be processed via valid credit card and the amount will be help between 7 – 10 days depending on your credit cards policy.  WE DO NOT DO CASH DEPOSIT.
  • Accidents/Breakdown
In the event of an accident involving other persons the renter must stay at the scene of the accident until the police arrive. A full accident report sheet must be filled out by all parties involved, and both copies should be kept and returned to the Jupiter’s office.
  • Payment Methods
Jupiter’s accepts the following methods of payment: VISA, Master Card, AMEX, and Discover.
  • Insurance Policies and Surcharges
State mandatory liability insurance is included in your rental. You are not insured for Damage or Theft. Because motorcycle rentals are considered an exotic rental most credit cards and insurance do not transfer the same way as they do with normal car rentals. PLEASE always check your Credit Company or insurance company for coverage. Supplemental Liability Insurance:  Insurance protects renter against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident. Renter supplemental Liability Insurance Benefit is $100,000.
  • Fuel
Renters are responsible for returning the vehicle with the same level of gas or return vehicle full. A Charge of $25 will be assessed plus the price of gas if the vehicle is not returned at the same level. Fuel costs are client’s responsibility. Jupiter’s claims no responsibility for motorcycle fuel consumption and mileage.
  • Fines and Tickets
It is the renter’s responsibility to pay all traffic fines and tickets received during the rental period. Jupiter’s is obliged by law to provide the authorities with the renter’s details in order to pursue road traffic offences.